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The information available as an attachment is in various file format, such as Portable Document Format (PDF), Word, Excel and PowerPoint. Though the website is tested in various environments and browsers but to view the information properly, the browser needs to have the required plug-ins or software. For example, the Adobe Acrobat Reader is required to see all the pdf's. In case the system does not have requisite software, it may be downloaded from the internet. The table given below depicts the required plug-ins needed to view the information in various file formats.

Required Plug-ins / Browsers

Document / Device Type	Plug-ins / browsers for Download
Portable Document Format (PDF) Files	Adobe Acrobat Reader Convert a PDF file online into HTML or text format
Word Files	Word Viewer (in any version till 2003) Microsoft Office Compatibility Pack for Word (for 2007 version)
Excel Files	Excel Viewer 2003 (in any version till 2003 Microsoft Office Compatibility Pack for Excel (for 2007 version)
Power Point Presentations	PowerPoint Viewer 2003 (in any version till 2003) Microsoft Office Compatibility Pack for PowerPoint (for 2007 version)

Screen Reader Access The Department of Consumer Affairs website fully complies with Guidelines for Indian Government Websites. Our visitors with visual impairments can access the Portal using Assistive Technologies, such as screen readers. The information of the Portal is accessible with different screen readers, such as JAWS, NVDA, SAFA, Supernova and Window-Eyes.

In order to enable people with visual impairments access the website using assistive technologies, such as screen readers, the information on the website is accessible with different screen readers, such as JAWS, NVDA, SAFA, Supernova and Window-Eyes. Following table lists the information about different screen readers: Information related to the various screen readers.